# Glossary — definitions, with provenance Canonical definitions for Levent's positioning vocabulary, reference terms used canonically across the industry, and the public accelerator catalogue. ## 12 Factor Agents The 12 Factor Agents framework is a set of engineering principles for building agentic systems that survive production. Anchor: https://levent.ai/glossary/#12-factor-agents ## Agentic AI Agentic AI is the engineering discipline of building AI systems that take action, not just suggest it. They run multi-step work, call tools, and stand accountable for outcomes. Anchor: https://levent.ai/glossary/#agentic-ai ## AgentOps AgentOps is the production-operations discipline for AI agents. Observability, drift detection, token-cost governance, audit logging, and incident response for systems that decide and act, not just predict. Anchor: https://levent.ai/glossary/#agentops ## Askive — Sovereign Multi-Agent Document Platform A private RAG chatbot for compliance and policy archives. Citations on every answer. No data leaves the corporate firewall. Anchor: https://levent.ai/glossary/#accelerator-askive ## ATI · Agentic Transformative Intelligence (also Agentic Transformative Intelligence) ATI, Agentic Transformative Intelligence, is the era where predictive models, autonomous agents, and an organisation's own secure data come together to make decisions, take actions, and stand accountable for outcomes across the enterprise. Anchor: https://levent.ai/glossary/#ati ## Clinch — Purchase Reconciliation Platform A microservices reconciliation platform that matches invoices to purchase orders at scale, surfacing exceptions for human review. Anchor: https://levent.ai/glossary/#accelerator-clinch ## Customer Lifetime Value BG/NBD-class probabilistic modelling that predicts high-value behaviour months ahead, integrated into Salesforce Marketing Cloud for automated segmentation. Anchor: https://levent.ai/glossary/#accelerator-clv ## Demand Forecasting and Inventory Optimiser Hierarchical SKU-and-store forecasting with automatic model selection. Procurement teams get a 12-month forward view that survives the long tail. Anchor: https://levent.ai/glossary/#accelerator-demand-forecasting ## Ekam — Client Intelligence Platform A document-centric workspace for purchase orders, invoices, and quotes, with secure server-to-server PDF generation and Firebase auth. Anchor: https://levent.ai/glossary/#accelerator-ekam ## Foundation Phase Foundation Phase is the initial six-month engagement Levent runs to take operational ownership of an AI platform. Anchor: https://levent.ai/glossary/#foundation-phase ## Helios — Marketing Analytics Platform Defensible attribution across 15+ channels, with an optimisation agent that turns the model into budget reallocation decisions. Anchor: https://levent.ai/glossary/#accelerator-helios ## Maestro — Multi-Agent Orchestration Platform A vendor-neutral runtime for composing multi-step AI workflows. Visual designer, pluggable integrations, real-time monitoring. Anchor: https://levent.ai/glossary/#accelerator-maestro ## Manthan — AI-Powered Competition Platform An AI-graded competition platform with Cloud Run-hosted evaluators on Gemini 3.1 Pro. Built for scale; deployed at an Indian institution. Anchor: https://levent.ai/glossary/#accelerator-manthan ## Mauza — Property Inventory and Prospects Platform IoT sensor telemetry plus historical maintenance data, fused into a rolling predictive maintenance schedule. Work orders fire before equipment fails. Anchor: https://levent.ai/glossary/#accelerator-mauza ## MCP · Model Context Protocol (also Model Context Protocol) MCP, Model Context Protocol, is the open standard for connecting agentic AI systems to external data and tools through a uniform server interface. Anchor: https://levent.ai/glossary/#mcp ## MLOps (also Machine Learning Operations) MLOps is the production-operations discipline for machine-learning models. Versioning, retraining pipelines, feature stores, drift monitoring, and rollback. Anchor: https://levent.ai/glossary/#mlops ## Pitlane — Agentic Optimisation Accelerator An agentic orchestration layer over an operational workflow. Decomposes job cards into tasks, runs the day's timesheet through a proprietary scheduling optimiser, auto-assigns work, and pushes status to customers. Anchor: https://levent.ai/glossary/#accelerator-pitlane ## Predictive AI Predictive AI is the machine-learning discipline of forecasting events, behaviours, and outcomes from historical data, deployed as a production system with MLOps rigour. Anchor: https://levent.ai/glossary/#predictive-ai ## Prism — Manufacturing Costing and Intelligence Platform A six-category cost engine designed to mirror the factory's own cost-sheet methodology, with Gemini-powered PDF extraction and an approval-driven quotation workflow. Anchor: https://levent.ai/glossary/#accelerator-prism ## Production AI Production AI is AI that runs the work, not AI that runs in a notebook. A production AI system has audit trails, drift monitoring, rollback procedures, defined owners, and a retirement plan. Anchor: https://levent.ai/glossary/#production-ai ## RAG · Retrieval Augmented Generation (also Retrieval Augmented Generation) RAG, Retrieval Augmented Generation, is the architectural pattern where an LLM's generation step is grounded in retrieved passages from a private knowledge base. Anchor: https://levent.ai/glossary/#rag ## Recommendation Engine A hybrid recommendation engine combining collaborative filtering with content-based scoring, served at sub-50ms latency. Anchor: https://levent.ai/glossary/#accelerator-recommendation-engine ## Smarequ — Recruitment Lifecycle Platform An autonomous AI recruiter on Google ADK. Processes resumes, scores candidate fit, and orchestrates interview pipelines without losing recruiter judgement. Anchor: https://levent.ai/glossary/#accelerator-smarequ ## Sovereign Agentic AI (also Sovereign AI) Sovereign Agentic AI is agentic AI deployed inside a jurisdiction's data, regulatory, and infrastructure boundaries, built to meet UAE PDPL, KSA PDPL, and regional AI Council guidance from day one. Anchor: https://levent.ai/glossary/#sovereign-agentic-ai ## TerrAVia — Real Estate 3D Visualisation Platform A multi-tenant 3D sales experience that converts township CAD drawings into a live, interactive walkthrough. Sales teams configure plot availability; buyers explore at their own pace; leads land with the plot context attached. Anchor: https://levent.ai/glossary/#accelerator-terravia ## Related - [ATI · the era frame](https://levent.ai/ati/) - [Accelerator catalogue](https://levent.ai/accelerators/) - [AI content policy](https://levent.ai/ai-content-policy/) --- **Canonical URL:** https://levent.ai/glossary/